Based on 526 reviews
JNL Climate Control, Inc.
22:13 21 Jul 21
07/21/21 This is a review for both last fall’s furnace maintenance and today’s AC maintenance. I used JNL for installing furnace, air and water heater in 2012. Their techs are experienced and thorough and customer support is great! They have been and continue to be the best company I’ve ever used.02/13/21 Discovered Sat. at 10:30 pm on that furnace was no longer sending heat. Called JNL and their tech, Kevin, called right back. He was at my house by 12:30 am and replaced bad part. Amazing service and support from JNL and crew, as usual! And as the temp was -2 degrees, I am extremely grateful!I have two very demanding sisters that used JNL for their homes and they recommended them. JNL installed my furnace, central air and water heater seven years ago and did an incredible job. I can’t say enough about their staff and techs. They are the best!
15:15 20 Jul 21
Very professional service. Zack was on time and performed admirably despite the heat.JNL did an install of a humidifier on my gas furnace. Excellent service as usual. I recommend JNL for your heating, A/C and plumbing needs.July, 2021 - once again JNL service was on time and performed the required service quickly. Highly recommended.
17:39 14 Jul 21
Zach came and thoroughly walked us through our system and air ducts. We’ve been having trouble getting the proper air flow to our child’s room. He really took his time explaining everything in terms we could understand. Zach cleaned our AC unit as well and inspected it. Showed us a few things that needed top offs so we’re good to go. Highly recommend how helpful Zach was with outstanding customer service! We’ll be using JNL again.
16:03 18 Jun 21
Jorge, the JNL technical rep, arrived at our home during the the specified time frame and proceeded to perform thorough maintenance on our air conditioning equipment, so we would be ready for summer. He was very polite and careful about protecting the premises. We were very pleased with the thoroughness of the service provided.
21:43 17 Jun 21
This company is the best, the technision was awesome he knew his trade, he was efficient and did great work. Friendly and easy to talk to explained everything clearly. Would definitely recommend this company, have had good work done by them every time they come out.
21:50 14 Jun 21
Purchased a Furnace and AC from JNL 17 or 18 years ago and have used them for Maintenance Tune-ups and the like. Their service has always been good, but have found out recently that they charge exorbitantly for simple parts. Had a maintenance contract with them and recently got charged $199 for a $20 capacitor. Could understand $199 if the price included the trip charge, but I had already paid for a maintenance contract. Had the same experience with a furnace part in the winter.
Virginia Hanes Donahue
21:48 11 Jun 21
Jorge was very professional, friendly, and knowledgeable. He wore his mask and covered his shoes. He changed our air filter and then was outside in 90 degree heat checking, tuning up and thoroughly cleaning our AC unit! I will definitely ask for him for our fall furnace check. Great company, used for years ( been here 36 years) and had furnace and air conditioner replace and installed by JNL too!
00:38 09 Jun 21
JNL is always on time and they are the ultimate professionals. One of the best service companies I’ve ever dealt with and that’s a big statement from somebody who works for the Walt Disney Company for over 20 years. Highly recommend JNL!
19:21 03 Jun 21
Update 05/2020: Still the best.Woke up to an air conditioning unit that had stopped working overnight. Called JNL and they immediately scheduled my favorite tech Andy for later that afternoon. They are prompt and honest and do an excellent job. I highly recommend.6/3/2021...JNL and Andy are still the best
19:47 18 May 21
The crew arrived at 845am. They walked through the job and then went to work. After thermostat installation, they explained how it all worked, then showed me the new air conditioner and furnace. The areas they worked in were left cleaner than when they arrived (😬)I was explained the warranty and the day was complete! Great job, polite, and thorough. I would highly recommend JNL
15:16 13 May 21
JNL is professional, friendly and on time. Their service technicians are very knowledgeable and will spend the time with you to answer any questions. I have been using them for over 15 years. I would highly recommend their services.
19:48 07 May 21
JNL Climate Control provided the best value for comparable furnace and AC unit to two other vendors. I've had past experience using them 16 years ago when I first moved into my new townhome. The scheduled install was completed with a few hours to spare. The workers were very professional and courteous. I've already recommended them to a friend that lives in the same community.
13:57 26 Apr 21
We have had JNL install HVAC systems at our previous home and our son's townhouse. They have also performed annual service on our systems for over twenty years. Great workmanship, highly responsive, very professional, extremely fair pricing - just an outstanding company to do business with. We have had several dealings directly with John Beening evaluating our systems, providing recommendations and answering any questions we've had. All the service technicians are the same way. They will explain what they are doing, are more than happy to answer questions. We don't even call other companies for quotes. You won't have to either.
14:33 27 Feb 21
We recently purchased a home with a 30+ year old furnace and air conditioner. We found out that not only did the air conditioner have the now unavailable Freon, but most of the furnace parts were also unavailable. We decided that it was best to replace both as soon as possible. Being new to the area, we didn’t have any “go to” service/install companies. After researching and reading reviews, we chose JNL Climate Control. John listened to our needs and was able to schedule a visit within a few days. We discussed several options for both the furnace and air conditioner, as well as the humidifier. Additionally, we discussed our problem areas in the home and options to help correct. An install was scheduled for within a few weeks, as it wasn’t an emergency and we had heat.A team from JNL arrived and explained how they would proceed with the install. John stopped by and also gave an update, with a few changes, after closely inspecting the work environment. The install went smoothly, and within a few hours, we had a new and more efficient furnace and air conditioner.Everyone was very professional throughout the process and followed COVID-19 guidelines, wearing masks and keeping their distance from us.It has been a week since the install and we cannot believe the difference it has made. No waking up to a noisy furnace. No filling humidifiers throughout the house. No feeling chilled in the main bathroom in the middle of the night.Thank you JNL Climate Control!
14:32 21 Feb 21
Very knowledgeable. Kurt came to house and evaluated all our issues and came up with a clear plan for our HVAC needs. Work was done in a timely and professional manner. They kept the home and work space very clean. The work that was needed and done was explained to us thoroughly. Very happy with their service and will continue to use JNL in the future.
Derek Van Wyhe
17:20 15 Feb 21
Thanks to the insanely cold weather and an aging furnace our whole house was getting colder. They came out same day quickly and the technician explained everything he was doing and what was happening. It was a simple fix and our house felt warmer almost immediately.
18:47 14 Feb 21
02/13/21 Discovered Sat. at 10:30 pm on that furnace was no longer sending heat. Called JNL and their tech, Kevin, called right back. He was at my house by 12:30 am and replaced bad part. Amazing service and support from JNL and crew, as usual! And as the temp was -2 degrees, I am extremely grateful!I have two very demanding sisters that used JNL for their homes and they recommended them. JNL installed my furnace, central air and water heater seven years ago and did an incredible job. I can’t say enough about their staff and techs. They are the best!
20:23 09 Feb 21
I've used JNL twice now, the first time was to service an existing furnace. The more recent time was to install a media filter on our furnace. When speaking to john he was very knowledgeable about the different types of filters and what might work for me, and all the estimates of the presented options were very competitive. Once the filter was installed the job looked very cleanly done. It seemed very simple to open the filter cover since it has a magnetic closure (was previously filter was very difficult.) My father, a home inspector, uses JNL as his go-to refferral for heating and air, and I can see why. Highly recommend them for a professional job and knowledgeable service.
18:23 08 Feb 21
The service provided from JNL Climate Control Inc was above and beyond. They came to clean the furnace and moved my Hot Water Heater over because it was to close to my Water Softener and made it impossible to change the filter. They have been doing work in my house for 20+ years and are very professional. They always come out quickly, they communicate very well, & I have not had one bad experience with them. I will continue to use them in the future for any needs that may arise.
18:09 03 Feb 21
JNL did a great job installing a new water heater. They had to remove ducting to get to the existing water heater, and the new one was even wider. He got it in there and was done in ~3 hours. Thanks!Recently had JNL replace our furnace. Once again, they did a great job. They really stand behind the work they do.
19:02 02 Feb 21
Great service.Kurt gave me a full explanation of what he would do.price was great.Kurt worked with me to get financing. The day of install was first snow day. I was advised on arrival time, everything went smooth. Got new furnace and Smart thermostat installed.Kevin and Andrew were wonderful and cleaned up. I now have heat in my upper bedrooms.Kurt even sent them back to install an additional cold air return on the furnace for better air flow AFTER they had already left. If your in the market for a new furnace,JNL Climate Control is the HVAC team for you.
01:23 27 Jan 21
JNL provides great service! The technicians are on time, knowledgeable and provide honest feedback. Andy helped us understand our HVAC system today and taught us how to run it the most cost effectively.
16:12 09 Jan 21
We’ve used JNL for years and have always been very happy with the work they do and their customer service. All of their technicians are so professional and always courteous. Jorge was no exception. Great company. Highly recommend!
18:34 15 Dec 20
We had an issue requiring immediate service and called JNL Climate Control since we are on their clean and check program for our HVAC needs. They've already been here 3 hrs later and got us safe and warm. JNL cares and the prices are so fair for this great service and support when we need it!!Trustworthy, reliable and fair! I love my HVAC team!
21:49 07 Dec 20
Always pleased with JNL service. They are very professional and efficient. The technician was very friendly and followed COVID safety measures. He wore a mask, gloves and booties. Have used their services for over 10 years never a complaint. Very satisfied and would highly recommend.
22:48 04 Dec 20
I'm a homeowner and a general contractor. I had a hard time finding good quality HVAC company to perform furnace maintenance. JNL came recommended from one of my customers. I called JNL and was surprised how easy and efficient the scheduling process was. They put me on their schedule and followed up with email as promised. On the day of service I received reminder call. The crew showed up on time, they were professional, knowledgeable, inspected and cleaned the furnace. They also offered me few options on future pro active service, which I accepted. The furnace is running smoothly, quieter and more efficient then before. I highly recommend this company and plan on using them in the future.
21:29 02 Dec 20
Called today for service and they were at my door within 15 minutes. Nice surprise. Fixed the issue and on their way. Great service.
13:14 01 Dec 20
As a long time customer I continue to be impressed with John and his staff.They are prompt, reliable and offer competitive prices. We recently purchased a new furnace /ac and appreciated the thorough installation and explanation .
16:42 30 Oct 20
We called on a Sunday later in the day on hvac. They had a tech out by about 1pm on Monday. He figured out the problem pretty quick, fixed it and the heat was up and running. Great company, highly recommend! Will definitely call them next time!
16:12 23 Oct 20
The heart of any good business is its employees. John has some top-notch technicians that perform both installation and maintenance work. It's a pleasure to have them work in my home. They are working safely during the pandemic as well.
23:44 15 Oct 20
Kurt and the the installation team were very professional and were great at following up with us on the project. They offered suggestions to consider, which was appreciated. So far, we have been very pleased with their service.
21:51 07 Oct 20
Really positive experience. Work was completed timely and done in a professional manner. Installers were knowledgeable and were great to work with.
18:31 21 Sep 20
JNL was great. They had the records fromous home owner and got me scheduled quickly. Andy was on time, quickly diagnosed the problem, got the part I needed, got it installed and kindly answered all my questions. Excellent service and will use them again!
01:23 09 Sep 20
JNL was great to work with. They are very professional and provided us with quality service and workmanship.
18:46 27 Aug 20
Zach came to save the day.He got the Ooh La La Boutique Spa up and running in no time. Very professional very customer service orientated and a pleasure to work with. Highly recommend this company they always come through for our business.
20:53 25 Aug 20
Arrived on time. Cleaned out my air conditioner and inspected it.Also looked at furnace filter for us. Did a great job!
18:34 25 Aug 20
Called later in the evening with an AC problem and left a message with their service. I promptly received a call back at 8:05 in the morning and they were able to schedule a technician to my home the same day. He arrived promptly within the service window they had stated. The technician(Zach) was able to answer my questions confidently and professionally. He diagnosed my problem and offered a temporary solution while a quote for parts and labor were being prepared for more permanent repairs.
12:07 23 Aug 20
Can't recommend JNL enough. We recently moved into our home and quickly discovered we needed to replace our HVAC. We received JNL as a referral from a family member. Kurt was a pleasure to do business with, and has been working closely with us to provide details to our home warranty company. Their technicians are experienced, professional and friendly. Highly recommend JNL!
13:29 22 Aug 20
Jason was terrific! He answered my questions. Very efficient.Everyone there has been a pleasure to work with. Highly recommend.
14:58 19 Aug 20
Kurt’s team of technicians are always prompt and professional. These are people you feel comfortable having work in your home. I would recommend JNL to anyone for basic maintenance, repair work or system replacements and upgrades as they are mindful about costs and always deliver value with their recommendations. Not everyone can check all of these boxes like JNL does.
13:35 12 Aug 20
Very friendly and professional service performed on my AC system that went out suddenly. They worked hard to accommodate my crazy schedule with sending someone out to fix it. I definitely will be calling them again if more service is needed. With boiler heat and 2 AC systems im sure it won't be long.
19:17 06 Aug 20
I've been a customer with JNL for many years and have never had a negative experience. They are professional and knowledgeable in everything they do. I would recommend their services to anybody needing them
00:43 05 Aug 20
A great company to do business with. The technician that was here was extremely capable and completed the job and a reasonable time.I will not hesitate to use JNL for any work that needs to be done either heating or plumbing.
22:12 30 Jul 20
JNL service is excellent. Every worker is polite courteous and very professional. I’ve been using them for 4years and every time they come out, they do a fantastic job. Hard-working guys and they do the job the right way every time. I highly recommend them. I’m a customer for life.
21:48 15 Jul 20
We have been happy customers of JNL Climate Control for over 20 years. They were originally referred by a neighbor and we've been with them ever since. Super nice people to work with and professional quality work.
20:08 15 Jul 20
Zac is one of the nicest and professional technicians I have come in contact with. He knows his jobs but is also very professional and courteous. Make the company easy to work with and I recommend them.
12:05 15 Jul 20
These folks are awesome! We had our AC go out yesterday and they had someone at our house in less than an hour and a 1/2. Very kind and caring staff. Thank you so much 😊
03:17 11 Jul 20
Highly recommend them for heating & air conditioners. Did such a great job for my condo that we used them to replace furnace at my parents' home when basement flooded. Excellent service for simple maintenance too - have them out twice a year to make sure everything stays in tip top shape. Just had a/c clean-up today & whole place even smells better!
20:25 09 Jul 20
Watching TV last night and the house seemed warm. Went to check thing out — first the thermostat, then the HVAC in the basement. Looked like the fan was not going on. Called JNL this morning and I’m now sitting in a cool house. Very satisfied with the prompt, friendly service. And a real person answered the phone!
16:05 09 Jul 20
We recently moved to our house and asked JNL to complete an annual maintenance and install a Nest thermostat. The technician that came out was great. Very professional and courteous. After installing the Nest, he walked me through the set up (including iPhone app) and showed me how to use it. The annual maintenance went smooth. Overall great service and very reasonable prices. We will be using them again in the future.
12:46 30 Jun 20
Extremely professional tech they came out. He could have done what I thought was wrong and charge me an arm and a leg longer other companies that I have used in the past. Instead he found the root of the problem with my unit that three other companies have missed. I highly recommend this company and will continue to use them from now on. Thank you for your honesty and hard work. Air works 100% better.
22:53 25 Jun 20
Professional and timely air conditioner maintenance. Also attentive to personal safety with a mask. We make sure to purchase an annual service agreement which covers the cleaning and check up of our AC unit and furnace.
22:24 25 Jun 20
I value JNL so very much. We have used them for 17 years and they are always quick to come right out. For years we have had Andy and value his insight on how to handle repairs when needed and our cleanings. Respectful of our home and took proper measures with PPE during this Covid 19 times we find ourselves.
14:31 24 Jun 20
Andy was the service person. As always did a thorough cleaning and checking the air conditioner. Nice person to have as a service person. He’s a keeper and advantage to your company. Thanks
11:51 21 Jun 20
My last 3 visits I have had parts replaced as my heating and air conditioner and they are 10 years old. I plan that being proactive with a maintenance schedule will extend my units while giving me peace of mind .
Dave Angle - The Wedding Rev
18:17 15 Jun 20
We had JNL replace our air-conditioning unit. From the first contact they have been professional and helpful. They did the work in a timely manner and even came back and replaced our air conditioner circuit breaker. We have nothing but positive remarks for their service and feel we have gotten the best value for our money.
18:01 02 Jun 20
Our 33 year old furnace finally quit on us in the midst of a global pandemic. Kurt (the owner) quickly came out and assessed our situation and had Kevin install our new furnace the next day. The entire team was responsible, reliable, and respectful of our house and our safety during this time. We will absolutely be referring JNL to anyone looking for a similar service.
15:09 22 May 20
Two coworkers recommended JNL. So I had JNL install a new furnace and AC last December and they returned in May to check out AC performance. The installation is very professional, the equipment is working great, and the technicians have always been courteous and tidy.
16:45 14 May 20
I received an email that the technician was on his way and he was punctual, professional and took time to explain what he was doing and explained the condition of our units. Will definitely use JNL Climate Control again.
16:47 07 May 20
We are very happy with JNL. They installed our a/c and furnace 4 years ago. We have them come regularly for spring and fall check ups and they are always friendly and professional and their prices are very competitive. We highly recommend JNL.
19:10 25 Apr 20
I've dealt with John for over 10 years. They are the most reliable, professional and fair company I have ever had the pleasure to do business with. The entire family now uses JNL for all their services. Each and every time we have had an emergency, I can reach them immediately and the respond so fast!We give them an A+!Wayne IL
17:51 10 Mar 20
Andrew, our JNL installation tech arrived on time, not only very professional but also friendly. He answered all our concerns and was very patient with all of our questions. He did a wonderful and thorough job not missing any details the installation of a new furnace. He was very careful to put down drop tarps and the clean up was great. He wore covers on his shoes each time he entered into our home. We would recommend JNL to all our friends and family. New have also had plumbing work done by JNL and Paul gave us the same attention as did Andrew. Thank you JNL for giving us assurance that when we call for help you are there 24-7 with a great team of technicians and all the follow up you provide.
19:19 09 Mar 20
I'm very pleased with the service I've had from JNL over the years They came highly recommend to me and I also recommend them to others. Our recent furnace install was preformed professionally and promptly. When I came across an issue that required involvement of the manufacturer, the folks at JNL really went above and beyond for me.I highly recommend JNL for all HVAC and plumbing work.
17:50 11 Feb 20
I came home from a business trip to find the furnace no longer working. I called JNL and received a call from the On Call Technician within 10 minutes. After reviewing options, it was determined that a new furnace was needed. Curt came out the next morning and presented options, gave an honest opinion of what was best, and told me he could have a tech out the next business day to perform the install. Andrew was on time, very professional, and got the old furnace removed and the new furnace up and running in a few hours! JNL Climate Control is AWESOME and I would recommend them to anyone!
17:48 03 Feb 20
My heat went out on a Saturday morning and it was a cold one. I called JNL and received a call back from a technician within 30 minutes. We were able to get the furnace back up and running and the house was warm again within an hour or two. Great people. THANK YOU!!!
18:51 09 Jan 20
I've been a loyal customer of JNL for a few years now. My furnace fan induction motor was starting to fail. Andy came out with the replacement part and had it changed out quickly. It really helped getting a preferred customer discount as every bit helps. I highly recommend that you sign up for the annual PM program for your furnace and AC. Great company, owner, and employees.
19:40 31 Dec 19
I had JNL install a new furnace, humidifier, and thermostat on 12/23/19 and was very satisfied. The two installers were very professional and did an awesome job. The owner even showed up to inspect work. I would highly recommend JNL Climate Control!
17:11 23 Dec 19
Top Notch company! I've been using them for my home for years. They have the most integrity of any company I've tried so I now also use them at my office. Couldn't be more pleased.
16:35 30 Nov 19
Great experience with JNL for my full HVAC system install in August. Equipment was 30 years old and original to the house so we had a new American Standard AC and HE furnace installed along with a whole home humidifier. They were very professional, on time and did great work. Kept the work area very clean and explained everything they did. All work was completed in one full day as promised. Very reasonable price compared to the various other companies I had out for a quote. They also did some plumbing work for us and we were very happy with that as well.
14:40 20 Nov 19
Extremely professional service. We’ve used JNL Climate Control for more than 10 years and always get knowledgeable, experienced service. We recently had JNL replace our furnace, AC, hot water heater and humidifier. Big job! We are very happy with all the products and service we received. Andrew and Jason were great! Very skilled and conversational regarding every detail. I highly recommend this company for all your HVAC needs.
15:39 19 Nov 19
Service technician prompt and courteous. My furnace is nearing the end of its life, but there is no push from JNL for me to replace it. They are willing to nurse it along. I appreciate that. I have been a customer for many years and know JNL to be very trustworthy.
16:32 28 Oct 19
Andy was very polite and efficient. He had all the tools and parts he needed to get our furnace running again. He explained the issues and even offered to reset our thermostat. I am a very happy customer!
13:18 25 Oct 19
I can see why JNL is so highly rated. It's because they deserve it! On time, professional and took time to explain what was going on. Very nice repairman also. What else is there? I'm a customer from here on out!
15:17 17 Oct 19
The plumber was courteous, very professional, and very competent. The work was done in the time he estimated and the price was reasonable. I will be calling him back to install a new faucet as well.
10:43 17 Oct 19
I have been a customer of JNL for over 15 years and I have found the technicians to be knowledgeable and very helpful. I have had on two occasions the need for a technician to return after a service call was completed and I never felt like I was inconveniencing them. I was reminded that I am paying for a service and they want to ensure 100% satisfaction. The office staff tries to give you the earliest possible appointment, but if they are booked they explain why.
22:14 07 Oct 19
Replaced my air conditioning unit & heating furnace at my home. Service & professional both superb & price competitive. So replaced both at my rental house as well. Outstanding!So many companies to choose from, but the difference for me was owner of JNL Climate Control. Honest, reachable, was calling on a neighbor when we met & my air conditioning was out. Not working again after a paid service call from another company. John from JNL Climate Control did an emergency repair on a very hot day immediately. Followed up with very competitive quote & no charge for giving me temporary air conditioning on hot day! WOW!!!
16:43 04 Oct 19
Would highly recommend this company for heat and air. Pleasant experience both on the phone and at my home. The tech; Andy; took the time to walk me through every step, and answered all my questions. Will definitely be using them in the future!
16:28 06 Aug 19
JNL Climate is a very good, reliable company! They offer a service plan that makes maintaining your furnace and A/C easy and something you won’t forget. Their customer service is very helpful too!
23:26 05 Aug 19
JNL has always been a class act. I called them yesterday on a Sunday with an in operable air-conditioner. I wanted service for Monday since I was not going to be home yesterday. They tried to come out right away to fix my unit but I told them Monday was fine. The technician came out today and was very professional and efficient and took care of my problem right away. He even took the time to clean my air conditioner which was not requested at the time I placed the call. He gave me a courtesy call when he was on his way and was very punctual. Their prices are very fair and beat out their competition. I would recommend and have been recommending them to everyone I know. You won’t be disappointed!
15:36 16 Jul 19
I have had JNL CLIMATE CONTROL Service my AC and furnace for about 20 years now. I wouldn’t have it any other way. Andy has typically been the lead service consultant to service me and honestly, he is THE BEST!!! The office staff is great and their emergency service has been superior!!! Thank you for keeping me comfortable in my home!!!
14:07 13 Jul 19
Having been serviced by JNL Climate Control for 4 years I was very happy with the swiftness of them in replacing my A/C when it died during a heat wave recently. The servicemen were very knowledgeable & considerate of my property. They cleaned up completely after installation of both the A/C & furnace. I highly recommend this company.
12:30 01 Jul 19
We have used JNL for a couple of years now and I am so glad that we switched companies! Their office staff is very nice as are their technicians. Our tech arrived earlier than expected, but he did call to confirm that it would be okay. He did a great job checking the system, cleaning the outside unit thoroughly and leaving everything in order. I love how the techs with JNL always wear shoe covers too. This is an A++++ company.
22:39 24 Jun 19
Zach entered the house with slippers and respected every space he worked. He took time to explain the status of my air conditioner, was honest, and thoroughly cleaned the areas. I appreciated his honesty and certainty about what would be needed in the future. Thank you for bringing me comfort in the temperature and financial expenses. I recommend JNL climate control to anyone looking for honest and dedicated workers.